Lone Worker First Aid Requirements (UK Guide)

  • 4 min reading time

Many people across the UK work alone—delivery drivers, estate agents, mobile engineers, cleaners, tradespeople, carers, and remote staff. Under the Health and Safety (First-Aid) Regulations 1981, employers must ensure lone workers can receive immediate first aid if they become injured or ill. This guide explains your legal duties, what lone workers need, and which type of first aid kit is suitable.

For more guidance, see our Workplace First Aid Policy Guide and First Aid Risk Assessment.

What Is a Lone Worker? (HSE Definition)

According to the HSE, a lone worker is anyone who works without direct supervision or without other colleagues nearby. This includes:

  • Delivery drivers, couriers, van drivers
  • Plumbers, electricians, mobile engineers
  • Estate agents, surveyors, housing officers
  • Cleaners and maintenance staff
  • Carers, visiting nurses, home-support workers
  • Groundskeepers, park workers, gardeners
  • Remote office workers working alone at home

Legal First Aid Requirements for Lone Workers

Employers must ensure that lone workers:

  • Can access first aid quickly
  • Have the right equipment with them
  • Are trained to use their kit
  • Can contact help in an emergency

These duties apply even when staff leave the business premises (e.g., driving, visiting clients, working off-site).

What Lone Workers Should Carry

Item Why It’s Needed Suitable Kit Types
Plasters & Dressings For minor cuts and grazes when working alone. Compact first aid pouch
Bandages & Sterile Gauze Helps control bleeding until help arrives. Travel or vehicle first aid kit
Antiseptic Wipes Clean wounds when water isn’t available. Home, travel, or workplace kit
Disposable Gloves Protects against contamination during self-treatment. BS 8599-1 compliant kit
Burn Gel or Dressing Useful for engineers, cleaners, and maintenance workers. Workplace kit, travel kit
Foil Thermal Blanket Keeps worker warm during shock or breakdowns. Car/vehicle first aid kit
Scissors, Tweezers & Tape Multi-purpose tools for emergency self-care. BS-compliant workplace kit

To explore suitable options, see our full range of first aid kits for home, travel, workplace, vehicles, and mobile workers.

Communication Requirements for Lone Workers

Lone workers must be able to contact help immediately. Employers should provide:

  • A mobile phone or work phone
  •  Check-in system or lone worker app
  • Location tracking (where appropriate)
  • Emergency escalation procedure

Vehicle-Based Lone Workers

Drivers must have access to a vehicle first aid kit that is compact, accessible, and able to withstand temperature changes. Many employers incorporate this into fleet safety policies.

Home Visit & Community Lone Workers

Care workers, nurses, and social care teams should carry a small, well-organised kit that covers likely risks, such as cuts, burns, or needlestick injuries. Training should include infection control and emergency contact protocols.

Lone Worker First Aid Responsibilities

Employer Responsibilities Lone Worker Responsibilities
Provide suitable first aid kit and training. Carry kit at all times during work.
Perform regular risk assessments. Use equipment correctly and report issues.
Ensure workers can contact help. Follow lone worker check-in procedures.
Replace expired or used items promptly. Report missing or damaged items.

Lone Worker First Aid — FAQ

Do lone workers legally need a first aid kit?
Yes. Employers must ensure lone workers have access to suitable first aid equipment at all times.
What size of first aid kit is best for lone workers?
A compact travel or vehicle kit is usually sufficient, provided it covers the risks identified in the workplace risk assessment.
Are lone workers required to be first aid trained?
Not always, but employers should provide basic first aid guidance and ensure workers know how to use their kit.
Can lone workers share a first aid kit?
No. Each worker should have their own kit while working off-site or travelling alone.
How often should lone worker kits be checked?
Monthly checks are recommended, with additional checks after high-use periods or incidents.

 


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