Shipping policy

We offer Free Premium Tracked Delivery across the United Kingdom on all orders.

Delivery Timeframes

• Delivery Speed: 1–2 working days (tracked)
• Delivery Fee: Free – no minimum spend required
• Orders are delivered 7 days a week, including Saturdays and Sundays (depending on courier availability in your area).

Working days are Monday to Friday, excluding UK public holidays. Weekend delivery availability may vary by postcode.

Dispatch Schedule

Orders placed before 11:00 AM (UK time) are dispatched the same day, including weekends.
Orders placed after this time will be dispatched the next calendar day.

Tracking Information

All orders are sent via a tracked service. Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your parcel’s journey.

Delivery Areas

We deliver to all UK regions, including:

• England
• Scotland
• Wales
• Northern Ireland

We do not currently offer international delivery.

Address Accuracy

Please double-check your shipping address before confirming your order. We cannot be held responsible for delays caused by incorrect or incomplete address details.

Delayed or Missing Deliveries

If your order has not arrived within 3 working days of dispatch, please check your tracking link. If you need further assistance, contact us at:
📧 [info@firstaidkitsuk.co.uk]