Contact First Aid Kits UK – customer support and enquiries

How Can We Help You Today?

We're here to answer your questions and assist with your order.

Frequently asked questions

When will my order be delivered?

UK delivery typically takes 1–2 working days. You’ll receive a tracking link as soon as your order ships.

Can I return my product?

Yes, we offer hassle-free returns within 30 days of delivery. Your item must be unused and in its original packaging. Simply email us to start the return process.

What can I do if my item (or part of it) is damaged?

If any item arrives damaged or incomplete, please contact us immediately. We’ll arrange a replacement or refund — just send us a photo of the issue and your order number.

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