Fire Evacuation and First Aid During Emergencies

  • 10 min reading time

Every workplace should be prepared to respond quickly and safely if a fire or another serious emergency occurs. While preventing fires is a key part of workplace health and safety, employers should also have clear evacuation procedures and suitable first aid arrangements to protect employees, visitors and contractors.

During an emergency, confusion can delay evacuation and increase the risk of injury. Well-planned procedures, trained staff, clear communication and appropriate first aid provision can help reduce the impact of an incident until emergency services arrive.

This guide explains how fire evacuation and workplace first aid work together, including employer responsibilities, evacuation planning, assembly points, visitors, fire wardens, first aid equipment and emergency procedures.

This information is general guidance and should not be considered legal advice.

Why fire evacuation planning matters

Fire emergencies can develop quickly. Smoke, heat, alarms and panic may make even familiar workplaces difficult to navigate.

A well-planned evacuation procedure helps people leave the building safely and supports emergency services when they arrive.

Good planning can also help:

  • Reduce confusion during emergencies
  • Help employees understand what to do
  • Support visitors and contractors
  • Improve communication with emergency services
  • Ensure injured people receive assistance where safe to do so

See Workplace Emergency Response Plan.

What is a workplace fire emergency?

A workplace fire emergency is any situation where fire, smoke or a related hazard creates an immediate risk to people on site.

Examples include:

  • Building fires
  • Smoke entering occupied areas
  • Electrical fires
  • Chemical fires
  • Gas leaks requiring evacuation
  • Explosions or suspected explosions
  • Fire alarms requiring evacuation

Not every emergency involves visible flames. Smoke, fumes, heat or a suspected fire can still require immediate evacuation.

Employer responsibilities during fire emergencies

Employers should have emergency arrangements that are suitable for their workplace. The exact arrangements depend on the size, layout, activities and risks of the premises.

Emergency planning may include:

  • Fire evacuation procedures
  • Clearly identified escape routes
  • Emergency assembly points
  • Fire wardens or marshals where appropriate
  • First aid arrangements
  • Emergency contact procedures
  • Staff training and inductions
  • Regular fire drills

Fire evacuation planning should be linked with wider first aid and emergency response arrangements.

See How to Call Emergency Services from the Workplace.

Fire evacuation procedure

Every workplace should have a clear evacuation procedure that employees understand. The exact procedure will depend on the building and risk assessment, but most workplace evacuations follow similar principles.

Step Action
1 Raise the alarm immediately.
2 Call 999 if required.
3 Leave the building using the nearest safe exit.
4 Do not stop to collect personal belongings.
5 Do not use lifts unless they are specifically designed for emergency evacuation.
6 Go directly to the designated assembly point.
7 Report missing persons or concerns to the responsible person.
8 Do not re-enter the building until authorised.

Assembly points

An assembly point is a designated safe location where people gather after evacuating the building.

Assembly points help employers account for employees, visitors and contractors after evacuation. They should be clearly communicated during inductions and drills.

A suitable assembly point should be:

  • Clearly identified
  • Far enough away from the building
  • Accessible to employees and visitors
  • Away from emergency vehicle access routes where possible
  • Known to staff and regular site users

Accounting for employees, visitors and contractors

During a fire evacuation, it is important to account for everyone who may have been inside the building.

This may include:

  • Employees
  • Visitors
  • Contractors
  • Delivery drivers
  • Agency workers
  • Members of the public

Visitor signing-in systems, contractor registers and staff attendance records can help support roll calls or other accounting procedures.

See Visitor Accident Procedure in the Workplace.

Visitors and fire evacuation

Visitors may not know the building layout, emergency exits or assembly point. They may also be unfamiliar with alarm sounds or site procedures.

Workplaces should consider how visitors will be informed and supported during an evacuation.

This may include:

  • Clear visitor induction information
  • Reception instructions
  • Visible emergency signage
  • Staff responsible for guiding visitors
  • Procedures for contractors and delivery drivers

See First Aid Provision for Visitors and the Public.

Personal Emergency Evacuation Plans (PEEPs)

Some individuals may require additional assistance to leave a building safely during an emergency. A Personal Emergency Evacuation Plan (PEEP) is an individual plan developed to help someone evacuate safely if they cannot follow the standard evacuation procedure without support.

A PEEP may be appropriate for people with:

  • Mobility impairments
  • Visual impairments
  • Hearing impairments
  • Temporary injuries
  • Medical conditions affecting mobility

PEEPs should be reviewed whenever workplace layouts, responsibilities or individual circumstances change.

Fire wardens and fire marshals

Many organisations appoint fire wardens or fire marshals to assist with emergency evacuations.

Their responsibilities vary between workplaces but may include:

  • Helping raise the alarm
  • Directing people towards safe exits
  • Checking designated areas where safe to do so
  • Assisting visitors
  • Helping account for occupants at the assembly point
  • Providing information to the emergency services

Fire wardens should never place themselves at unnecessary risk while carrying out their duties.

First aid during fire emergencies

Although evacuation is usually the priority, injuries can occur before, during or after leaving the building.

Common injuries may include:

  • Minor burns
  • Smoke inhalation
  • Cuts and lacerations
  • Sprains and strains
  • Trips and falls
  • Shock

Where it is safe to do so, trained first aiders may assist injured people until emergency services arrive.

Related guides:

Smoke inhalation

Smoke is one of the greatest dangers during a fire. Even relatively small fires can produce smoke containing harmful gases and particles.

If someone has been exposed to smoke, they should be assessed appropriately and emergency medical assistance sought whenever required.

Employees should never re-enter a building to assist others unless they are specifically trained and authorised to do so.

Burn injuries

Burns may occur during workplace fires, electrical incidents or contact with hot surfaces during an emergency.

The severity of burns varies considerably, and some injuries require urgent medical attention.

See Burns & Scalds First Aid.

Emergency first aid equipment

Employers should ensure suitable first aid equipment remains available following their workplace first aid needs assessment.

Depending on the workplace, this may include:

  • First aid kits
  • Burn dressings
  • Emergency eyewash facilities where appropriate
  • Automated External Defibrillators (AEDs)
  • Emergency contact information
  • Accident reporting documentation

The type and quantity of equipment should reflect the hazards identified during workplace risk assessments.

Calling the emergency services

If there is a serious fire, life-threatening injury or other emergency, the emergency services should be contacted immediately.

Employees should know:

  • Who is responsible for calling 999
  • The workplace address
  • The location of the incident
  • The nature of the emergency
  • Whether anyone remains inside the building if known

See How to Call Emergency Services from the Workplace.

Fire drills

Regular fire drills help employees become familiar with evacuation procedures before an actual emergency occurs.

Fire drills may help identify:

  • Delays during evacuation
  • Blocked escape routes
  • Poor communication
  • Training needs
  • Weaknesses in emergency planning
  • Problems with visitor management

Lessons learned from drills should be used to improve emergency procedures where appropriate.

Reviewing emergency procedures

Emergency procedures should not remain static. They should be reviewed whenever significant changes occur, including:

  • Building alterations
  • Changes to workplace layout
  • New equipment or machinery
  • Changes in occupancy levels
  • Following emergency incidents
  • Following fire drills

Regular reviews help ensure emergency arrangements remain suitable for the workplace.

Accident reporting

Any injuries occurring during a fire emergency should be recorded in accordance with workplace procedures.

Recording incidents helps employers identify trends, improve emergency planning and review risk assessments where necessary.

See Accident Reporting & First Aid Records.

Common mistakes

  • Ignoring fire alarms
  • Blocking fire exits
  • Not knowing the assembly point
  • Attempting to collect personal belongings
  • Failing to account for visitors
  • Poor communication during emergencies
  • Not carrying out fire drills
  • Failing to review emergency procedures after incidents

Key takeaway

Fire evacuation planning and workplace first aid should work together as part of an effective emergency response strategy.

Clear procedures, trained employees, suitable first aid arrangements, regular fire drills and effective communication help protect employees, visitors and contractors while improving workplace preparedness.

Fire Evacuation & First Aid During Emergencies — FAQ

Who should leave the building during a fire alarm?

Everyone should follow the workplace evacuation procedure immediately unless instructed otherwise by the emergency services or another authorised person.

What is an assembly point?

An assembly point is a designated safe location where employees, visitors and contractors gather after evacuating a building so they can be accounted for.

What is a Personal Emergency Evacuation Plan (PEEP)?

A PEEP is an individual evacuation plan developed for someone who may require additional assistance leaving a building safely during an emergency.

Can first aid be provided during a fire emergency?

Where it is safe to do so, trained first aiders may assist injured people while following workplace emergency procedures and without placing themselves at unnecessary risk.

Should visitors follow the same evacuation procedure as employees?

Yes. Visitors should leave the building using the nearest safe exit and proceed to the designated assembly point with assistance from employees if required.

How often should workplaces carry out fire drills?

Fire drills should be carried out often enough to ensure employees remain familiar with evacuation procedures and any changes to the workplace or emergency arrangements.

Who is responsible for calling 999 during a workplace fire?

Each workplace should have a clear emergency procedure identifying who is responsible for contacting the emergency services during a fire or other emergency.

 


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