Working at height remains one of the leading causes of serious workplace injuries and fatalities in the UK. Whether employees are using ladders, mobile platforms, scaffolding or working on roofs, falls from height can have life-changing consequences.
Many incidents occur during routine maintenance, inspections, stock retrieval or construction work. In many cases, accidents can be prevented through careful planning, suitable equipment, effective supervision and appropriate training.
Employers should ensure work at height is properly assessed before it begins and that employees understand both the hazards involved and the emergency procedures that should be followed if something goes wrong.
This guide explains working at height safety, employer responsibilities, common hazards, fall prevention measures and first aid considerations.
This information is general guidance and should not be considered legal advice.
What is working at height?
Working at height generally refers to any work where a person could fall and suffer injury if suitable precautions are not in place.
It does not only include working on roofs or scaffolding. Many everyday workplace tasks may involve working at height.
Examples include:
Using step ladders
Extension ladders
Mobile access towers
Scaffolding
Roof maintenance
Mezzanine floors
Loading docks
Access platforms
Warehouse stock picking
Window cleaning
Maintenance work
Even relatively low falls can result in serious injuries depending on the circumstances.
Why working at height is high risk
Falls from height frequently result in more severe injuries than many other workplace accidents. The combination of height, hard surfaces and equipment means even short falls can lead to fractures, head injuries or major trauma.
Common consequences include:
Broken bones
Head injuries
Spinal injuries
Major bleeding
Internal injuries
Long-term disability
Many incidents occur because equipment is unsuitable, inspections are missed or work is rushed.
Employer responsibilities
Employers should plan work at height carefully and take suitable measures to reduce risks wherever reasonably practicable.
This may include:
Completing suitable risk assessments
Selecting appropriate access equipment
Providing employee training
Inspecting equipment
Maintaining safe access routes
Providing suitable supervision
Preparing emergency procedures
Reviewing working practices regularly
Planning work before it begins is one of the most effective ways to prevent accidents.
Risk assessments
Every working at height task should be considered individually. The safest method may vary depending on the workplace, equipment and environmental conditions.
The safest equipment depends on the task being carried out. Using equipment that is unsuitable for the work can significantly increase the likelihood of accidents.
Equipment
Typical Use
Step ladder
Short duration tasks at relatively low height.
Extension ladder
Access to higher areas where appropriate.
Tower scaffold
Longer duration maintenance work.
Mobile elevating work platform (MEWP)
Higher level access for larger jobs.
Fixed working platform
Regular access to elevated work areas.
The equipment selected should always be suitable for both the task and the environment.
Ladder safety
Ladders remain one of the most commonly used access methods in UK workplaces. While they are suitable for many short-duration tasks, incorrect use is a frequent cause of falls.
Good ladder safety includes:
Inspecting ladders before use.
Using stable ground.
Positioning ladders correctly.
Maintaining three points of contact where appropriate.
Avoiding overreaching.
Removing damaged ladders from service.
Employees should never use ladders beyond their intended purpose.
Preventing falls
The most effective approach is preventing falls before work begins.
Depending on the activity, suitable precautions may include:
Guard rails
Edge protection
Suitable working platforms
Fall prevention systems
Safe access routes
Good housekeeping
Clear communication
Preventing a fall is always preferable to relying solely on personal protective equipment.
Weather conditions
Weather can significantly affect the safety of work at height, particularly for outdoor activities. Rain, strong winds, snow, ice and extreme heat can all increase risks.
Before work begins, employers should consider whether weather conditions make the task unsafe or whether additional precautions are required.
Examples include:
Strong winds affecting ladders or mobile platforms.
Rain creating slippery surfaces.
Ice reducing grip on roofs, ladders and access equipment.
Poor visibility during fog or heavy rain.
Extreme heat affecting concentration and increasing fatigue.
If conditions become unsafe, work should be postponed until it can be carried out safely.
Fragile surfaces
Not every elevated surface is designed to support a person's weight. Fragile roofs, rooflights and certain building materials can fail without warning.
Before anyone works on or near a fragile surface, employers should assess the risks and identify suitable control measures.
Examples of potentially fragile surfaces include:
Rooflights
Asbestos cement roofs
Old fibre cement sheets
Plastic roof panels
Damaged roof coverings
Employees should never assume that a roof or elevated surface is safe simply because it appears solid.
Roof work
Maintenance, inspections and repair work on roofs present some of the highest risks associated with working at height.
Common hazards include:
Falls from roof edges.
Falls through fragile materials.
Adverse weather.
Poor access.
Falling tools or materials.
Roof work should be carefully planned and supervised, with appropriate access equipment and emergency arrangements in place.
Falling objects
Working at height does not only present risks to the person carrying out the task. Tools, materials and equipment may also fall and injure people below.
Employers should consider:
Exclusion zones.
Toe boards where appropriate.
Securing tools and equipment.
Safe storage of materials.
Restricting access beneath elevated work areas.
Personal Protective Equipment (PPE)
Depending on the nature of the work, employees may require suitable personal protective equipment.
Examples include:
Safety helmets.
Safety footwear.
High-visibility clothing.
Protective gloves.
Fall protection harnesses where appropriate.
PPE should complement other safety measures rather than replace them.
Working at height remains one of the highest-risk workplace activities, but many accidents can be prevented through careful planning, suitable equipment, effective supervision and appropriate training.
By identifying hazards before work begins and ensuring employees understand safe working practices, employers can significantly reduce the risk of falls and create a safer working environment.
Related guides
You may also find these workplace health and safety guides helpful:
Working at height generally includes any work where a person could fall and suffer injury if suitable precautions are not in place. This includes work on ladders, scaffolding, roofs, mobile platforms, mezzanines and elevated work areas.
Does using a ladder count as working at height?
Yes. Using a ladder is considered working at height because there is a risk of falling and being injured.
Who is responsible for working at height safety?
Employers are responsible for planning work safely, carrying out suitable risk assessments, providing appropriate equipment and ensuring employees receive suitable information, instruction and training.
How often should ladders be inspected?
Ladders should be visually checked before use and inspected in accordance with workplace procedures to ensure they remain safe and suitable for the task.
Can bad weather affect work at height?
Yes. Wind, rain, ice, snow and poor visibility can all increase the risk of falls and should be considered before work begins.
Is personal protective equipment always required?
The type of PPE depends on the work being carried out and the findings of the workplace risk assessment. PPE should support other control measures rather than replace them.
What should happen if someone falls from height?
The area should be made safe, emergency services contacted if required and appropriate first aid provided by trained personnel while avoiding unnecessary movement of the injured person unless there is immediate danger.
Should work at height be included in workplace first aid planning?
Yes. Because falls from height can result in serious injuries, employers should ensure suitable first aid arrangements form part of their emergency planning.
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FirstAidKitsUK offers free delivery on all UK orders via Royal Mail 48 Tracked. We offer free next-day delivery on all orders over £30 via Royal Mail 24 Tracked.
Royal Mail 48 Tracked: Orders placed before 16:00 pm are dispatched the same day Mon-Fri, and 11:00 pm Sat. Orders after this threshold will be dispatched the next working day. Delivery takes 2 days, including Saturdays. This service is free for all orders.
Royal Mail 24 Tracked: Orders placed before 16:00 pm Mon-Fri, before 11pm Saturday are dispatched the same day. Orders after this threshold will be dispatched the next working day. Delivery will take place the next working day. This service is free for orders over £30. The charge for this service is £3.99 for orders under £30.
This may not be available during public holidays or weekends in between public holidays.
1-2 days delivery
FirstAidKitsUK offers free delivery on all UK orders via Royal Mail 48 Tracked. We offer free next-day delivery on all orders over £30 via Royal Mail 24 Tracked.
Royal Mail 48 Tracked: Orders placed before 16:00 pm are dispatched the same day Mon-Fri, and 11:00 pm Sat. Orders after this threshold will be dispatched the next working day. Delivery takes 2 days, including Saturdays. This service is free for all orders.
Royal Mail 24 Tracked: Orders placed before 16:00 pm Mon-Fri, before 11pm Saturday are dispatched the same day. Orders after this threshold will be dispatched the next working day. Delivery will take place the next working day. This service is free for orders over £30. The charge for this service is £3.99 for orders under £30.
This may not be available during public holidays or weekends in between public holidays.
1-2 days delivery
FirstAidKitsUK offers free delivery on all UK orders via Royal Mail 48 Tracked. We offer free next-day delivery on all orders over £30 via Royal Mail 24 Tracked.
Royal Mail 48 Tracked: Orders placed before 16:00 pm are dispatched the same day Mon-Fri, and 11:00 pm Sat. Orders after this threshold will be dispatched the next working day. Delivery takes 2 days, including Saturdays. This service is free for all orders.
Royal Mail 24 Tracked: Orders placed before 16:00 pm Mon-Fri, before 11pm Saturday are dispatched the same day. Orders after this threshold will be dispatched the next working day. Delivery will take place the next working day. This service is free for orders over £30. The charge for this service is £3.99 for orders under £30.
This may not be available during public holidays or weekends in between public holidays.
1-2 days delivery
FirstAidKitsUK offers free delivery on all UK orders via Royal Mail 48 Tracked. We offer free next-day delivery on all orders over £30 via Royal Mail 24 Tracked.
Royal Mail 48 Tracked: Orders placed before 16:00 pm are dispatched the same day Mon-Fri, and 11:00 pm Sat. Orders after this threshold will be dispatched the next working day. Delivery takes 2 days, including Saturdays. This service is free for all orders.
Royal Mail 24 Tracked: Orders placed before 16:00 pm Mon-Fri, before 11pm Saturday are dispatched the same day. Orders after this threshold will be dispatched the next working day. Delivery will take place the next working day. This service is free for orders over £30. The charge for this service is £3.99 for orders under £30.
This may not be available during public holidays or weekends in between public holidays.
1-2 days delivery
FirstAidKitsUK offers free delivery on all UK orders via Royal Mail 48 Tracked. We offer free next-day delivery on all orders over £30 via Royal Mail 24 Tracked.
Royal Mail 48 Tracked: Orders placed before 16:00 pm are dispatched the same day Mon-Fri, and 11:00 pm Sat. Orders after this threshold will be dispatched the next working day. Delivery takes 2 days, including Saturdays. This service is free for all orders.
Royal Mail 24 Tracked: Orders placed before 16:00 pm Mon-Fri, before 11pm Saturday are dispatched the same day. Orders after this threshold will be dispatched the next working day. Delivery will take place the next working day. This service is free for orders over £30. The charge for this service is £3.99 for orders under £30.
This may not be available during public holidays or weekends in between public holidays.
1-2 days delivery
FirstAidKitsUK offers free delivery on all UK orders via Royal Mail 48 Tracked. We offer free next-day delivery on all orders over £30 via Royal Mail 24 Tracked.
Royal Mail 48 Tracked: Orders placed before 16:00 pm are dispatched the same day Mon-Fri, and 11:00 pm Sat. Orders after this threshold will be dispatched the next working day. Delivery takes 2 days, including Saturdays. This service is free for all orders.
Royal Mail 24 Tracked: Orders placed before 16:00 pm Mon-Fri, before 11pm Saturday are dispatched the same day. Orders after this threshold will be dispatched the next working day. Delivery will take place the next working day. This service is free for orders over £30. The charge for this service is £3.99 for orders under £30.
This may not be available during public holidays or weekends in between public holidays.